This section of the website is dedicated to our parents and carers.

We greatly value the contribution that parents and carers make to the life of the School in and beyond the classroom, and in response we are making an effort to maximise the opportunities for greater engagement between us.

In response to your feedback from the Leading Parent Partnership Award we are developing online links for parents/carers to reviewing their child’s attendance, behaviour, attitude to learning and homework.

School Transport

Transport has been arranged with Skelton Coaches for the academic year 2019-20.

If you would like to purchase a pass for your child please contact the Finance Department by email to finance@sacredheart.npcat.org.uk. For more information click here.

Uniform / Behaviour Sanctions

Please note we have a new system for ensuring high standards of dress, behaviour and timeliness. Students who do not comply will be required to serve a detention. Yellow slips will be issued to students and parents will be contacted. See our School Uniform page for more information.

Emailing the School

The email address for Sacred Heart Catholic Secondary is enquiries@sacredheart.npcat.org.uk Please use this address for all correspondence with staff. If you know the name of the member of staff you wish to contact please indicate this in the subject line and it will be forwarded as soon as possible.

Telephoning the School

If you contact the School by telephone, please be prepared to leave your name and number. A message will be passed to staff, however, contact with teaching staff is limited during the school day. The School policy is that they will return your call within 48 hours.

Please try to make all arrangements for appointments, after school pickup points etc. with your children before they leave home for the day. The School cannot guarantee that any messages left for students at the end of the day will be passed on.

Parents/Carers – Important Request

Please ensure we have the correct mobile number and email address for you, so we can keep our records up to date. Change requests can be submitted by email to enquiries@sacredheart.npcat.org.uk or telephoning 01642 487100.

Out of School Appointments

Students who need to leave the School during the school day for dental/doctors or hospital appointments etc. must have written consent from home. Students can bring a letter to school or alternatively an email can be sent to attendance@sacredheartrc.org.uk. Students need to see the Attendance Officer, Mrs Pegden, and obtain a lilac authorisation slip before leaving the premises. Students are not permitted to leave unaccompanied. Confirmation of appointments (the letter, card or text message) will be required. Thank you for your assistance in this matter.

Leave of Absence in Term Time

Absences will only be authorised if exceptional circumstances are made clear in writing to the Head Teacher.

Non-Resident Parents

Sacred Heart seeks to work together with parents for the good of the child. The School holds to and promotes the teaching of the Catholic church on traditional family life, however, we acknowledge that an increasing number of our students are growing up in families with broken relationships, where people who share parental responsibility for a child no longer live in the same house. The School will endeavour to recognise and work with all those who have parental responsibility for the students on roll. More information can be found in our Communication with Non-resident Parents Policy which is available to download from our General Policies page.

Emergency Closure

If the School is closed for the day (eg. due to adverse weather conditions), this will be advertised on the local radio stations (BBC Radio Cleveland, Radio Tees and TFM). There will also be an announcement on the homepage of the School website.

Sacred Heart has a dedicated email address with an automated message which can inform parents/carers of possible School closure. Send an email to snow@sacredheartrc.org.uk

In the event that the School decides to close early due to snow or flooding, a text message will be sent to all parents.

Lost Property

We make every effort to reunite students with their lost property, but unclaimed items can sometimes accumulate at an alarming rate. In order to run an efficient lost property system, we have to dispose of unclaimed items at the end of each half term. Please make sure your son/daughter is aware of this policy and urge them to claim property before the disposal deadline. General lost property can be claimed from the Main Office, any items of PE equipment or kit are passed to the PE department.

All lost property which is not claimed and which is suitable for sale, is collected by the Great North Air Ambulance and sold to raise funds for them.